The Preset Speed to Lead Cadence helps your team increase pickup rates dialing new leads as quickly as possible with a pre‑configured outreach sequence.
Preset Speed to Lead Cadence: Boosts pickup rates by dialing new leads immediately through a pre-configured outreach sequence.
How It Works: Leads move through three priority stages based on eligible dialing days, with built-in cooldowns to prevent over-calling:
Priority 1 (P1): A lead’s first eligible day of dialing.
Cooldown: 30 minutes
Max Dials: 3
Prioritization: Sorted by newest uploaded lead first
Priority 2 (P2): A lead’s first week of eligible day of dialing (days 2-7).
Cooldown: 120 minutes
Max Dials: 4
Prioritization: Sorted by least dials first, then based on lead's upload age
Priority 3 (P3): A lead’s second eligible week of dialing (days 8-14).
Cooldown: 310 minutes
Max Dials: 7
Prioritization: Sorted by least dials first, then based on lead's upload age
Dialer.io allows you to create specific cadences if feature is enabled to your account.
Step 1: Go to Settings → Cadences
Step 2: Click on Create New Cadence
Step 3: Complete the Details of your Speed-to-Lead Cadence
Cadence Details
3A.1 Select Speed to Lead.for your cadence build:
3A.2 Cadence Title. Give your cadence a clear, recognizable name—this helps teams identify it quickly in lists, campaigns, skills, and reports.
3A.3 Description. Add a brief summary of your cadence’s purpose or strategy. This helps teams understand its intent at a glance.
Schedule Configuration
3B.1 Operating Days and Hours
Operating Days details enables us to properly configure your Inbound campaign for handling return calls and voicemails to your agents.
Operating Hours determine the dialing schedule of your cadence—based on the lead’s local time, not the agent’s time zone.
Note:
Dialer.io does not assume liability for any regulatory violations arising from altering the dialing schedule configuration.
It is your responsibility to ensure that all dialing practices comply with the laws and regulations of which you operate.
3B.2 Time Zone
Time Zone details also enables us to properly configure your Inbound campaign for handling return calls and voicemails to your agents.
Region
3C.1 Primary Country to Dial
Select the main country your cadence will target. This helps assign the appropriate pool of outbound numbers.
3C.2 Click Next Step
Access Control
Configure who can handle leads and set priority levels
3D.1 Choose a Team. Enable the team who will handle the leads by sliding the Enabled button. At least one team must be selected.
3D.2 Cadence Priority. Higher priority cadences are processed first, ensuring time-sensitive or high-impact outreach is prioritized. Use this setting to control dialing flow across multiple cadences and align with campaign urgency or business rules. If the selected priority already exists, an error message will appear. You may proceed by assigning a higher cadence priority, then review your existing cadences and make any necessary adjustments afterward.
3D.3 Click Next Step
Cadence Configuration
Shows an overview of the pre-made dialing steps aligned with the three priority stages for your speed-to-lead configuration
3E.1 Click Create Cadence. The success page will display the Webhook URL—be sure to copy and save it. This URL serves as your integration point, allowing your CRM to send leads directly to the Dialer.
Note
To use, Send an HTTP POST request to the webhook URL with the JSON body above to add leads to this cadence.
Webhook URL Sample: https://api.dialer.io/v1/cadences/XXXXXXXXX
Sample JSON Body Format
{
"number1": "5551234567",
"first_name": "John",
"last_name": "Doe",
"email": "[email protected]",
"notes": "Interested in our premium package",
"lead_website": "https://johndoe.com",
"lead_source": "Website Contact Form",
"crm_reference": "LEAD-12345",
"street": "1234 Maple Avenue",
"city": "Springfield",
"state": "Illinois",
"zip": "62704"
}
Our team will ensure your cadence is backend-ready within 2 hours. Please note that no notification will be sent upon completion. If you'd like to check its status, feel free to reach out via Support chat.